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A well-managed IT infrastructure has become a necessary part of running a business and remaining competitive in the market. Depending on the size of a company’s information management system, it’s incumbent to have access to a dedicated IT staff. The value of IT services is clearly manifested in their ability to increase operational efficiency and lay a foundation through which a business can achieve its short and long-term objectives.

However, it’s not always possible to keep everything in-house. This is where a Managed IT Services provider comes in. Partnering with an IT Services provider can offer consistent, reliable IT service and help manage IT spending.

Managed IT Services technicians in server room.

What Are Managed IT Services?

A Managed IT Services provider manages and assumes all aspects of an organization’s IT. This means comprehensive coverage of all IT needs and is a good solution for companies with no internal IT resources and those that operate in less technical industries.

There are several reasons why companies opt for Managed IT Services. Most importantly, technology is constantly evolving with advancements coming faster every year. As such, it’s increasingly difficult for in-house teams to keep abreast of these changes plus ensure their companies do not fall behind the competition while also protecting the business from cyberattacks.

With a Managed IT Services provider, you get a team whose job it is to keep up with industry changes, ensuring your IT ecosystem is up-to-date and secure.

What Are Co-Managed IT Services?

Co-managed IT is an IT management service model that works as an extension of your in-house IT team to provide missing expertise and cover support after-hours. A Co-managed IT Services provider will tailor a managed solution based on your business needs and existing IT expertise. This way, they can provide specialist expertise to ensure any gaps in your IT infrastructure are covered.

A company that utilizes this model has both an in-house and external IT team. The Co-managed model is good for teams that don’t have the time or experience to manage certain complex projects and IT functions on their own. One approach many organizations find beneficial is to outsource their tedious day-to-day IT tasks and help desk support, freeing up the in-house team to focus on strategic, value-added projects.

A Co-managed IT Service provider can also be helpful to cover vacation time and sick days or provide extra resources for an over-stretched IT department. Having the talent, as needed, is invaluable and can help your company run and function better.

Every Business Is Different

Because no two companies are exactly alike, there’s no one-size-fits-all IT package. The solution that will work for you will depend on several factors including your industry, number of employees, and business model.

That said, it takes a team to deliver optimum performing IT capabilities. Whether you opt for Managed or Co-managed IT services, you get the advantage of the collective knowledge, experience and expertise of an entire team of IT professionals.

Having a dedicated team of experts managing all your IT needs or filling the gaps where necessary also translates to minimized downtime and improved productivity for your organization.

About Logista Solutions

Logista Solutions is a nationally recognized leader in a broad range of technology management solutions. As one of the largest technology support providers in the U.S., Logista provides innovative and holistic solutions to help companies take control of their IT infrastructure and achieve better business outcomes. Popular services include Managed IT as a Service, VoIP and Unified Communications, Managed Print, Cloud Services and Asset Disposition.